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GENERAL INFORMATION

Leave your swimming pool filled. Super-chlorinate and cover the pump filter system. Enter your home with caution. Open windows and doors to ventilate and dry your home. If You Can Stay at Home: Be cautious with fire. Do not strike a match until you are certain that there are no If you are not required to evacuate, here are some do's and dont's: breaks in gas lines. Obtain and mark clean containers for storing water. Plan on three gallons per Photograph or videotape damage to your home and contents. Make temporary person, per day, for all uses. repairs to correct any safety hazards or minimize further damage. Obtain at least a week's supply of non-perishable foods. Don't forget a non-electric Report broken water, gas, or sewer lines to your local utility departments as soon as can opener. you can. Check other emergency supplies. (See Survival Kit information listed below.) Stay tuned to your local radio station for advice and instructions from local government about emergency medical, food, housing, and other forms of Be a good friend. Offer your home as shelter to friends or relatives who live in assistance. vulnerable areas or mobile homes. If there has been flooding, have an electrician inspect your home or office before Stay inside, away from windows, skylights, and glass doors. turning on the breaker. If you have lost power, don't connect an emergency Wait for official word that the danger is over. Don't be fooled by the storm's calm generator to building wiring. This could kill or seriously injure anyone working on "eye". lines to restore service.

CUSTOMER INFO GUIDE

If flooding threatens your home, turn off the electricity at the main breaker. Use your telephone only for emergencies to keep the airways clear for emergency communications. If you lose power, turn off major appliances, such as the air conditioner and water heater, to reduce the power surge when electricity is restored. If you do not have sufficient bottled water, you must purify tap water until officials notify you of its safety. Bring the water to a rolling boil for a full five minutes or use If You Must Evacuate: chlorine or water purification tablets. Take your survival kit. Homes Away From Home: Turn off the electricity, gas, appliances, and water. Public shelters are open to all residents who wish to use them. However, shelters Take important papers with you, including identification with your local address and provide an austere living environment. If you can make other arrangements with insurance papers. relatives, friends, or at hotels or motels, then you should do so. Tune in to local television and radio stations for updated shelter information. Announcements will be Contact friends and relatives to let them know where you are going. made confirming shelter openings and designating alternate shelters if necessary. Check on your neighbors. Make sure they have a safe ride. Remember: If you evacuate to a public shelter, do not bring pets or alcoholic beverages. Lock windows and doors. If Ordered to Evacuate: Hurricane Survival Kit: If you live in an area ordered to evacuate, secure your home and leave immediately. As a storm approaches, the stores will be jammed with procrastinators, and many Failure to obey an evacuation order is a law violation. Depending upon the strength merchants may quickly run out of everything. Here's a list of things to gather in and track of an approaching hurricane, you will follow a plan for one of five evacuation advance, in order to be hurricane-ready: levels. These are called Evacuation Levels A, B, C, D, or E. Each level requires the A four-week supply of medicines evacuation of successively more zones inland from the coast. In addition, all mobile home residents in the county must evacuate at all evacuation levels. Non-perishable special dietary foods, if necessary If you do not live in a mobile home or one of the areas ordered to evacuate, take Pillows, blankets, sleeping bags, or air mattresses precautions and stay in your home, or in a sound structure. Flashlights and batteries Floods and Flash Floods Extra clothing, eyeglasses If you live in a flood-prone area, it is important to be prepared in case flooding does Lightweight folding chairs or cots occur. Determine your nearest safe area above flood waters. Develop an evacuation Personal hygiene items such as toothbrush, toothpaste, and deodorant plan. Remember that many roads, bridges, and existing drainage may be swept away by flood waters. Infant necessities including diapers, formula, and bottles A flood WARNING means flooding is occurring or will occur soon. If the National Quiet games, books, playing cards, and favorite toys for children Weather Service issues a flood WARNING for your area you should: Important papers including driver's license, special medical information, insurance Turn off your utilities if your home is likely to be flooded. policies, and property inventories (written or videotaped) Fill your car's gas tank. Automatic weather warning receiver and batteries Evacuate if you are told to do so. (See the next page for evacuation procedures.) First aid kit, mosquito repellent, and water purification kit (tablets or chlorine available at drug stores) Flash floods are rapidly developing floods that can happen with little or no warning. Flash floods are most often caused by intense rainfall, severe thunderstorms, or breaks After the Storm: in a dam, levee, or dike. A flash flood WARNING means you may have only a very Be patient. Access to damaged areas will be controlled. You will not be able to short time to escape. A flash flood can happen so rapidly that you may not even get a return until search and rescue operations are completed and safety hazards such as warning. If the National Weather Service issues a flash flood WARNING for your area, downed power lines and major roads are cleared. or if you suspect a flash flood is occurring, you should: Leave low-lying areas immediately. Have valid ID. Security operations will include checkpoints. Avoid driving. Roads should be left clear for emergency vehicles. If you are driving, stay away from creeks and open ditches.

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Don't sightsee. You may be mistaken for a looter. If your car stalls in rapidly rising waters, abandon it IMMEDIATELY and climb to higher ground. Avoid downed or dangling utility wires. Avoid metal fences which may have been The rushing waters from floods and flash floods are extremely dangerous. Remember: "energized" by fallen wires. Be especially careful in clean-up activities, such as cutting or clearing fallen trees which may have power lines in them. Police barricades are there for your protection. DO NOT DRIVE AROUND THEM. Beware of snakes, insects, or animals driven to higher ground by flood waters. Flood waters covering roads and bridges have more force and power than you think. Walking or driving through flood waters is the most dangerous thing you can do.

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