Phone Service Pages
CenturyLink offers a variety of optional calling services. Packages are available that include your phone line plus a choice of select features for one flat monthly rate.
FEATURE/BENEFITS HOW TO
When someone calls, the display shows the caller's listed name and number after the first complete ring.
Know who's calling before you pick
The name, number, date and time of most calls are automatically
up the phone. Return important calls
stored, even if you don't answer.
when you have time, or simply ignore
UNKNOWN, UNAVAILABLE or OUT OF AREA calls are from an area
calls you don't want.
where Caller ID is not available. Anonymous If you see PRIVATE or ANONYMOUS, the number has been blocked by Call Rejection the caller. ON Turn on Anonymous Call Rejection to reject all blocked calls, a free
service included with Caller ID. OFF Lift the receiver, press
, then hang up. Your phone won't ring if
someone calls from a blocked line. If an unidentified person tries to call, a recording says you do not accept anonymous calls. The person is told to hang up and dial
before placing a call in order to be identified to you. To turn off Anonymous Call Rejection, press
Unidentified callers are asked to enter a number or unblock their line if they want the call to go through.
is another Caller ID option that
When an unidentified caller enters a number, you'll hear two short rings.
intercepts most blocked and
Your Caller ID display will show the unblocked number, or the number
unidentified calls before they ring
entered by the caller, and the person's name if it can be identified, or
your phone. Callers are asked to enter
Call the SECURITY SCREEN if not. Answer, or not, as you like.
a number or unblock their line if they
want the call to go through.
To make changes to Security Screen, call the Update Center at
Center from your home phone, and select "Security Screen" from the Main
Menu. You'll hear whether Security Screen is currently on or off. If you want to change the status, follow the recorded instructions. If you are not at home, you can reach the Update Center at 1-888-(your area code)-8052. To allow anonymous callers to identify themselves with Security Screen, the Anonymous Call Rejection feature needs to be turned off (see above).
Permanent Line Blocking service prevents the display of your name UNBLOCK and number at all times. If you want to identify yourself for just one
*82 For those times when you want to
before you dial the number. After you hang up, Line BLOCK
make a call without having your
Blocking will resume.
*67 name or number displayed.
Per Call Blocking is available at no charge to all CenturyLink customers. It allows you to block your name and number on an individual call whenever you want. Simply dial
before you dial the phone number.
For customer assistance, call or visit us online at centurylink.com Residential Customers: Business Customers: Para servicio 800 603-6000 en espaol: 800 244-1111 Local Number
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