Phone Service Pages
CenturyLink offers a variety of optional calling services. Packages are available that include your phone line plus a choice of select features for one flat monthly rate.
FEATURE/BENEFITS HOW TO
Call Rejection Enhanced
Call the Update Center at
from your home phone and select Update "Call Rejection" from the Main Menu.
Don't bother with calls you know you
to turn Call Rejection on, then follow the prompts to set up
don't want. *78
the list of phone numbers you want to reject. You can enter up to 25 CenturyLink local, long-distance or mobile numbers. You can also add the last number that called you to your Call Rejection list, even if it's listed as "Private" on Caller ID. Calls from other numbers not on the list will ring through as usual. To turn off or edit Call Rejection, call the Update Center again and follow the recorded instructions.
Three Way Calling
While you're on a call with one person, click the FLASH or receiver (hang up) button on your phone.
Talk to two other people at the
Wait for three brief tones and a dial tone. Call the second person.
same time or put one call on hold and
When that person answers, press FLASH again to connect all three of
make a second call.
you. You may talk privately with the second person before making the three- way connection. If the second person's line is busy or there's no answer, press FLASH twice to return to the original call. To find out the number of your last caller, lift the receiver and press
Last Call Return
Get the number of the last person
ON If you want to return the call, press
and your phone will dial the
who called. *69
(Not all calls will be identified and some calls may be identified but may not be able to be returned.)
To set up and access your mailbox, press
from the phone line IMPORTANT:
Voice Mail is on. You MUST
Answers your calls and takes a message
OR, from any touch-tone phone, call the phone number that Voice Mail set up your
anytime you can't answer, even when
has been ordered for and press
when the announcement starts. mailbox
you're on the phone or online.
OR, you can call the Retrieval Number you were provided when you before you placed your order. can use it.
rewind pause/ forward
Create a Security Code, from 4-15 digits that doesn't begin or end
10 sec restart 10 sec
1 2 3
Record your name to identify your mailbox. Choose your greeting: Press
Standard with phone number,
slower date & faster
VOICE MAIL Standard with your name, or
to record your own Personal Greeting.
REPLAY time COPY
ACCESS Listening to messages
4 5 6
Access your mailbox as outlined above. Use keypad commands in the diagram to move through your
normal volume louder ERASE REPLY SAVE
messages. Commands shown in lower case are available while you're
in all areas)
listening to a message. Commands shown in CAPS are used after a
7 8 9
message finishes playing. After each message, you MUST choose
exit/ help skip
before the next message will play.
For Voice Mail assistance
800 669-7676 (home) or 800 776-2777 (business)
For customer assistance, call or visit us online at centurylink.com Residential Customers: Business Customers: Para servicio 800 603-6000 en espaol: 800 244-1111 Local Number
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2017 DexPrevious Page