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consumer tips

Manage your account online. Centurylink.com puts you in charge with safe, secure, 24-hour access to your CenturyLink accounts. Paying your Bill CenturyLink Privacy Statement

Your entire payment should be made payable to CenturyLink, CenturyLink collects and generates information in the course of even though your bill may include charges from several different doing business with each of its customers. CenturyLink offers companies. If you live in an outlying area, your monthly bill may you choices regarding release of that information to third parties, also include a mileage charge. and the use of that information for the purpose of marketing activities. For more information, contact your CenturyLink service Payments should be received by the due date listed on your bill. representative or visit centurylink.com. The due date on your bill applies to current charges. There is no implied extension on any previous agreement or notice regarding

Credit & Refunds

payment of past due charges. If you are without phone service for 24 hours or more because of Customers who are unable to pay in full may call CenturyLink CenturyLink's line or equipment problems and have reported the and direct us to pay specific amounts toward specific services. problem to our repair service number, you will receive credit Otherwise, partial payments received will automatically be for the outage period. It will be applied to your monthly local prorated by CenturyLink based on the ratio of the amount due service charge. each company to the total amount due, unless otherwise required by law, tariff or commission order. If you dial a wrong number, receive poor transmission or are cut off while making a long-distance call with CenturyLink, you can get credit by dialing the "0" operator and asking for a refund. If you've used another long-distance company for that call, you

Save time, checks and postage each month

must call that company.

when you pay your CenturyLink bill with one of these convenient and secure options:

If you are billed for calls you didn't make, call the number at the top of the individual page of the CenturyLink bill where that Pay your bill and manage your account online. Go to call appears. It's against the law to use another person's number centurylink.com and log in under the MyAccount tab. You or telephone credit card to charge calls without permission. can also order services, report a problem, check wireless Penalties include imprisonment and/or fines. minutes usage and more. Pay by credit card or electronic funds transfer. Call the number below to use our automated Pay- by-Phone system - 24 hours a day, 7 days a week. Pay your bill in person. Visit a convenient CenturyLink Solutions Center. Go to centurylink.com/storelocator to find a location near you. Automatic deduction. Sign up for AutoPay to have your bill automatically deducted from your bank account or from your credit card each month. It's the best way to make sure your bill is always paid on time! Call 800 244-1111 for an application today. Paperless Billing. No more stacks of paper to manage! We'll e-mail you each month when your bill is ready to view and pay. Sign up at centurylink.com/billpay, where you can choose from various payment options. All transactions are processed on CenturyLink's secure server.

For customer assistance, call or visit us online at centurylink.com Residential Customers: Business Customers: Para servicio 800 603-6000 en espaol: 800 244-1111 Local Number

800 564-1121

605 225-5588

CenturyLink Service 13

2016 Dex

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