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What if I am having problems viewing ActivDirectory pages?
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A:
Please make sure you have the latest version of Adobe Flash™ installed on your machine.
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How do I download a directory or CD to my computer?
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A:
Please contact our Technical Support Desk at:
1-800-747-3817
Monday - Friday
6:00 a.m. - 6:00 p.m. Mountain Standard Time
Or use this link to email us:
Email Us
Please do not send directory or CD-ROM requests to this email address. These orders cannot be fulfilled by Technical Support.
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Can I use a dial up modem for downloading the DexPages.com Digital Directory from the Web or will I have to use a DSL?
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A:
It is recommended to use a high-speed internet connection to download your DexPages.com Digital Directory. A dial-up modem can be used, but will take a significantly longer period of time.
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Can I use the DexPages.com Digital Directory to look up a residential or business listing using a telephone number or address?
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A:
Just enter the phone number (at least the first 4 of the 7 digit number) and all listings with those numbers will be displayed.
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How do I uninstall my DexPages.com Digital Directory?
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A:
- Go to your Start menu (in the lower left hand corner of your screen) and choose Settings, then Control Panel.
- Choose Add or Remove Programs.
- Scroll down until you find Dex
- Choose Change/Remove button and follow directions.
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Which browsers can use to download the DexPages.com Digital Directory?
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A:
The DexPages.com Digital Directories are compatible with most browsers. However, we strongly recommend the following: Internet Explorer 5.0+, Netscape 7.0+, Firefox 1.0+, Opera 7+, Safari 1.0+, or Mozilla 1.5+.
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How do I install the DexPages Digital directories onto a Mac computer?
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A:
Mac OS Web Installation from a network or Internet Web server:
- Once a CD-ROM Directory has been installed on a network or Web server, MAC-OS users can open the directory by double-clicking on the 'index.htm' for the directory, or typing the URL of the directory into their browser.
Mac OS Standalone Installation:
- Click on 'Directory Map' above.
- Find the directory you wish to download from the list and click on the 'DOWNLOAD MAC DIRECTORY' link.
- Specify where you wish to save the archive file.
- Unstuff the directory at your desired location on your harddrive or desktop.
- Navigate to where you saved the directory and double-click on 'index.htm' to open the directory
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I have Mac OS X. Can I still install the CD-ROM?
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A:
Follow the instructions in the previous FAQ.
For any other Macintosh Installation problems, please Contact Us
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Who do I contact for additional technical issues?
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A:
Please contact our Technical Support Desk at:
1-800-747-3817
Monday - Friday
6:00 a.m. - 6:00 p.m. Mountain Standard Time
Or use this link to email us:
Email Us
Please do not send directory or CD-ROM requests to this email address. These orders cannot be fulfilled by Technical Support.