Help

Site User FAQs

• How can I order more directories or stop delivery all together?
A:

You can stop or change the amount of directories received by visiting www.DexKnows.com/Green.

• How and where can I recycle my Dex White and Yellow Pages print directories?
A:

To learn more about the many ways you can recycle or about what Dex Media is doing to minimize waste, please select the link below.

Select the link below and choose "Recycle".
http://www.dexknows.com/green/

• How do I add, update or delete my residential white page listing information?
A:

Currently residential and personal white page listings cannot be directly updated to the site. Please contact your local telephone service provider. If you are not sure of your provider's customer service 800 telephone number, please refer to your local monthly telephone bill.

• Who do I call to order additional print telephone directories?
A:

If you need to order additional print telephone directories, please call:
1-877-243-8339 or click the link below to order online:
Order Dex print directory online

Advertiser User FAQs

• How do I place new advertising, renew, change or update my ad?
A:

By calling Dex Media Customer Care at 1-877-4-Dex-Biz (1-877-433-9249), you will be connected with a Dex Media Local Marketing Consultant who will be happy to help you to find the right marketing solutions to fit your business and your budget.

• What types of advertising options does Dex Media offer?
A:

Dex Media offers a wide variety of unique advertising products that help extend the reach of your marketing dollars and help your business stand out above the rest. To learn more about the many options available to you, please contact Dex Media Customer Care at 1-877-4-Dex-Biz (1-877-433-9249) and you will be connected with your Local Marketing Consultant who will be happy to discuss the most effective options available for your business.

• How can I add a delivery of Dex print telephone directories or request more copies of a Dex print directory?
A:

Select the link below and choose "Select Your Dex".
http://www.dexknows.com/green/

  • Enter your Zip code and click "Proceed to Select Your Dex" to find out which Dex directories are currently delivered in your area.
  • Next to each directory listed, please enter the number of copies that you want to add, change or reduce. For example, you can choose to receive one (1) copy of the Dex Yellow Pages, zero (0) copies of the White Pages, and three (3) copies of community directories (where available).

Technical Support FAQs

• Can I use the DexPages.com Digital Directory to look up a residential or business listing using a telephone number or address?
A:

Just enter the phone number and all listings with those numbers will be displayed.

• Which browsers can I use to view the DexPages.com Digital Directory?
A:

The DexPages.com Digital Directories are compatible with most browsers. However, we strongly recommend the following: Google Chrome, Internet Explorer 8.0+, Firefox, or Safari.

• Who do I contact for additional technical issues?
A:

1-800-747-3817
Monday - Friday
7:00am - 6:00pm Central Standard Time

Or email us at: techsupport@dexpages.com

Please do not send directory requests to this email address. These orders cannot be fulfilled by Technical Support.

Stop Delivery or Order Additional Print Directories?

www.dexknows.com/green

or

1-877-243-8339

Recycling Options?

www.dexknows.com/green

Then choose "Recycle"

Advertise?

1-877-4-Dex-Biz

(1-877-433-9249)

Contact Us

If you are having technical issues with DexPages.com, please call:
1-800-747-3817
Monday - Friday
7:00am - 6:00pm Central Standard Time
Or email us at: techsupport@dexpages.com

If you have any additional questions about Dex Media products and services, please click on the link below:
http://www.dexknows.com/info/contactUs.asp

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